Why quality control paysHow claims arise, what they cost, and how an inspection at loading protects exporter and buyer alike.
Maturity and dry matterSampling a block, using the dry matter equipment, reading results against the regulator's minimum and the buyer's threshold, and when not to harvest.
Defects on the skin and in the fleshPhysiological, climatic, spray, mechanical, pest and disease and ripening related defects, recognised on real fruit and classified as minor, major or reject.
Sampling that stands upHow many cartons, from where, and how to keep lots separate so that the conclusion is defensible.
Temperature, firmness and the cold chainPulp temperature practice, pre cooling, reefer settings, stowage and the red line, data loggers, and what a destination surveyor will look for.
Packaging, labelling and palletsMarking requirements, the consumer unit rule, carton strength and ventilation, pallet stability.
Standards and marketsUNECE FFV-42 and FFV-45, Codex, EU marketing standards, Kenyan export maturity rules and how buyer specifications sit on top of them.
Reporting and communicationPhotograph order, separating facts from opinion, the nine point grade and storage advice, and when to escalate immediately.