Privacy notice

This notice explains what personal data Fruit Quality Studio Africa Ltd collects through fruitqualitystudio.africa and its business communications, why, how long it is kept and the rights you have. Last reviewed 30 October 2026.

Who we are

Fruit Quality Studio Africa Ltd is a company registered in Kenya (registration number PVT-DM1KYWEP) with its office at 1st Floor, Luther Plaza, Nyerere Road, Nairobi, Kenya. We are the data controller for the processing described here. Contact: kenya@qualitystudio.eu.

What we collect and why

Processing activities
Activity	Data	Purpose and legal basis	Retention
Website forms (inspection requests, training registrations, partnership and general enquiries)	Name, company, email, phone if given, role, the product, origin, location, quantity, dates and destination you enter, your message, the page you wrote from, a one way hash of your network address, browser type, time and a reference number	To answer your request and prepare a quotation, programme or proposal. Legal basis: steps at your request before entering a contract and our legitimate interest in running the business. The tick box confirms you have read this notice. We do not use enquiry details for marketing emails.	Up to three years after the last contact, or longer where a contract follows, then as business records under Kenyan law.
Inspection services	Details of consignments, sites, contacts and findings provided by clients and recorded by inspectors	To perform the inspection contract and issue reports. Legal basis: contract.	As business records for the period required by contract and Kenyan law.
Email correspondence	Your contact details and the content you send	To correspond with you. Legal basis: legitimate interest and contract.	As business correspondence.
Website analytics (Google Analytics), only if you accept it	Pages viewed, approximate country and device, and events such as a form being sent (not its contents)	To understand which pages interest visitors. Legal basis: your consent, given on the banner on your first visit and changeable at any time through the Cookie settings link in the footer. Analytics does not load until you accept.	For the retention period set in our analytics property.
Server logs and security	Network address, request, time, user agent; rate limiting uses a one way hash of the address	Security, abuse prevention and fault finding. Legal basis: legitimate interest.	Hosting provider logs for a limited period; rate limit counters 24 hours.

Cookies

Essential: a short lived technical cookie (fqs) is set when you use a form to protect it from forged submissions; it holds no personal data. Your cookie choice is stored in your browser's local storage (fqs_consent). Optional: Google Analytics cookies (_ga, _ga_*) are set only after you accept analytics; if you reject or withdraw, analytics is not loaded and its cookies are expired. The Google map on the contact page loads only when you click to load it.

Who receives your data

Our hosting provider, which stores form records in a private directory on a server in Europe and sends the notification and acknowledgement emails.
Our business email provider, which hosts the mailbox that receives your messages.
Google LLC for analytics, if you accept it, and for the map if you load it.
Where you ask for a destination survey, the partner surveyor who performs it receives only what is needed for that survey.

We do not sell personal data and we do not use it for automated decision making.

International transfers

Data may be processed outside Kenya, in particular in the European Union by our hosting and email providers and in the United States by Google if you accept analytics. We rely on the providers' contractual safeguards and, for Kenya, on the conditions of the Data Protection Act, 2019.

Your rights

Under the Kenya Data Protection Act, 2019, and where it applies the EU or UK GDPR, you may ask for access to your data, correction, deletion, restriction, objection to processing based on legitimate interest, portability and to withdraw consent. Write to kenya@qualitystudio.eu. You may complain to the Office of the Data Protection Commissioner of Kenya or to your local supervisory authority.

Security

Form records are stored outside the public web directory, the form endpoints are protected against forged submissions and rate limited, and the site is served over HTTPS. If you find a security problem, write to kenya@qualitystudio.eu.

Changes

We will post changes on this page with a new review date.